Service and Support

At Albilad Fire Fighting Systems Company Limited we don’t just build customers, we aim to build long-term business relations. When you purchase a fire protection system from us, you get expert support and service throughout the lifespan of your products. From initial design to maintenance, repair, and rebuild, you can count on us to be there every step of the way.

Even the most advanced fire and gas detection systems need maintenance and regular monitoring to perform at optimal levels. When it comes to life and property, you just can’t take risks with safety. Albilad is equipped with certified technical staff knowledgeable about the latest knowhow, equipment, and special tools to provide quick turnaround on all your service/maintenance requests.

More than 35 years in the forefront of the industry and a crew of more than 100 service representatives all over KSA are the reasons that you can always count on the highest level of competence and reliability from Albilad . No task is too big or too small. We do it all: from refilling and testing your foam system or CO₂ fire suppression system to regular checks of your gas detection system, and to designing and installing a complete fire protection system, and we do it all in a safe and efficient manner.

We offer following range of regular service:

• Preparation of complete designs and performance of engineering work for all types of fire protection systems, fire detection and alarm systems, and gas detection systems.
• Maintenance of fire alarm and protection systems or for gas detection (Fire & Gas AMC).
• Provision of on-site manpower to meet critical service challenges.
• Periodic inspection/testing and maintenance to measure system reliability to comply with local civil defense/NFPA requirements.
• Around the clock support for emergency call-outs  
• Site surveys, either for system certification or system upgrade
• Corrective maintenance services
• Repair/refilling service of NOVEC/FM-200/CO2/foam/dry chemicals in our UL listed filling station at Dammam and Yanbu facilities,
• Hydro-testing of various system cylinders/fire hoses
• Laboratory testing/certification of firefighting foams,
• Special services such as room integrity tests (door fan tests/concentration tests).
• Gas detector test/calibration,
• System renovation work to meet NFPA standards and local civil defense requirements
• Assembling / pre-FAT/FAT of fire alarm control panels.
• Blasting and re-painting to refurbish firefighting equipment.
• Major repair/modification of Fire Fighting equipment using factory facilities at Dammam & Yanbu.
• Site training on firefighting system operations.

With Albilad Fire Fighting Systems you will have the confidence and peace of mind available only with complete cutting-edge service. We have been protecting life and property across Saudi Arabia for more than three decades. Our solutions and services extend to all applications including residential and commercial estates, the oil and gas industry, water, power, and more. Large corporations like ARAMCO, SEC, SABIC, and MARAFIQ rely on us to keep their employees and property safe‒as do small and medium enterprises in support industries.

Our local manufacturing facilities in Dammam and Yanbu help us deal effectively with your major or minor requests in a timely and cost-efficient manner. In fact, what our customers value most about us is top quality local solutions and quick turnaround.

Think Albilad Fire Fighting Systems Company Limited when you need the latest solutions, site survey or support services for existing fire protection devices. We are constantly upgrading our technical skills and service to meet your needs even more professionally.